Wheel chair accessibility is at the Packard location only, at that location there is an elevator. Please note that when making an appointment at that location by texting me at (313)854-8846 if you are using a groupon there due to this. //// The Ann Arbor location on shelby has one flight of stairs with no elevator. ///// Health for All Involved:For the health of all, if you are sick. Please reschedule as I give massages to a lot of health professionals and students, Also If I get sick a lot of people miss out on their massages that they have been waiting so long to get. Allergies. I use a massage cream that is unscented. Yet I also use hand sanitizer that has aloe in it.